Remote Support

Instructions for obtaining Remote Support:

  1. If you're not on the phone with a consultant, call 519-746-3118, or toll free 1-800-540-3164.
  2. Click the " Start Remote Suppport" button below.
  3. Our remote support tool, Splashtop, will automatically download on to your computer.
  4. When the download is complete, run the program.
  5. Provide your consultant with the 9 digit number.
  6. Make sure the consultant closes the session window once completed.

Please note: Using Remote Support may incur fees payable to Link2 Systems.